Please allow 24 hours for e-mail confirmation, and 5 working days to receive your order by mail. For orders outside Australia, please allow 14 days. If you would like to check the status of your order, there are three ways to do so:

1. Click here to e-mail your enquiry. Select "Order Questions" as the recipient. Please include your FULL NAME, ADDRESS, E-MAIL ADDRESS and PHONE NUMBER. You will receive a reply via e-mail before the end of the next business day.

2. Call Hay House Australia on 02 9669 4299 Monday-Friday 9:00am-5:00pm. Please have your order confirmation number ready. If you are asked to leave a message, please include your full name and daytime phone number. Your call will be returned promptly.

3. Mail your order or enquiry to Hay House Australia, P.O. Box 515, Brighton Le Sands, NSW 2216. Please include your FULL NAME, ADDRESS, E-MAIL ADDRESS and PHONE NUMBER. Please make your cheque or money order payable to HAY HOUSE AUSTRALIA PTY. LTD.